Unified Device and Retailer Operations

Manage Enrolled Devices, Customers & Payment Operations from One Secure Workspace.

HeliumMDM gives authorized retailers a structured portal for Android and Apple enrollment, device lifecycle operations, customer KYC records, and installment workflows — with permission controls, activity history, and operational safeguards built into every critical action.

HeliumMDM Management Console and Fleet Telemetry
Phase 1 Production Scope

Four Independently Deployable Systems

HeliumMDM brings Android Enterprise/CDPC management, Apple device enrollment, customer onboarding, KYC records, and payment-mandate operations into one secured retailer portal (mdm.ehelium.in/dashboard).

Apple Track PROD 01

HeliumMDM_iOS

Apple enrollment, DEP/ABM coordination, SCEP certificates, APNs check-in, management commands, and device lifecycle.

Data / Infra:
MySQL, NanoMDM, NanoDEP, SCEP
Android Track PROD 02

HeliumMDM_CDPC

Android Device Policy Controller enrollment, MQTT check-in, commands, device telemetry, retailer accounts, and unified portal.

Data / Infra:
PostgreSQL, Mosquitto, Redis
Payments Track PROD 03

HeliumMDM_Payments

Mandates, installment schedules, signed provider webhooks, payment reconciliation, and unlock-only EMI automation.

Data / Infra:
MySQL mandate schema
KYC Track PROD 04

HeliumMDM_Customers

Customer identity records, customer consent capture, KYC documents, and customer-device relationship mapping.

Data / Infra:
KYC tables in mandate schema

Phase 1 System Architecture Matrix

These are separate deployment and security boundaries even when the unified dashboard presents them as one seamless product.

Deferred Systems: Helium_WAAPI messaging development is deferred and outside this Phase 1 brief.

Public-Facing Positioning & Responsible Operations

HeliumMDM should be described as an authorized device-management and retailer-operations platform. It must never be presented as spyware, a consumer surveillance product, a guaranteed debt-recovery mechanism, or a substitute for lawful customer consent and retailer responsibility.

Unified Operations: Multi-platform Android and Apple device operations with guided retailer enrollment workflows.
Auditable Histories: Cryptographic command logs and signed provider webhooks for full operational traceability.
Data Governance: Clear customer, mandate, KYC, and device relationships under secure, role-based access.
Multi-Platform Architecture

Dedicated Tracks for Distributed Hardware

Purpose-engineered agents and management protocols tailored to each operating system's native security boundaries.

Device-Owner Architecture

Android Custom Device Policy Controller

Built specifically for dedicated enterprise endpoints, company-owned devices, and retail POS. Operates at the Android Device Owner layer with deep hardware and OS-level restrictions.

  • QR-Code Zero-Touch Provisioning
  • Single-App & Multi-App Kiosk Lock
  • Silent APK Install & Update Delivery
  • Real-time MQTT Push Telemetry
  • Enterprise FRP (Factory Reset Protection)
  • USB, Wi-Fi & Camera Restriction Toggles
Tested across Android 13, 14, 15 and OEM form factors (Samsung, Xiaomi, Realme, dedicated POS terminals).

Android DPC Security Policy Flow

[Enrollment]
└── Factory-reset device scans Helium QR code
    └── DPC APK downloaded & set as DEVICE_OWNER
[Provisioning]
└── Enforce DeviceAdmin policies
    ├── Lock Task Mode (Kiosk)
    ├── Disallow safe mode & factory reset
    └── Push Wi-Fi & corporate certificates
[Active Telemetry]
└── Lightweight MQTT ping every 60s
    └── Battery, GPS geofence, memory & network logs
Apple Ecosystem

iOS & iPadOS MDM Track

Engineered using Apple's official MDM protocol and NanoMDM backend services. Securely supervises iPhones and iPads across retail stores, classrooms, and enterprise teams.

  • APNs (Apple Push Notification) Protocol
  • Activation Lock Bypass Management
  • Autonomous Single App Mode (ASAM)
  • Configuration Profiles & Certificates
  • Supervised Fleet Inventory & OS Telemetry
  • Remote Lock & Erasure Workflows

Apple MDM Core Attributes

Security: Hardware-backed Secure Enclave attestation
Supervision: Apple Configurator & DEP compatible workflows
APNs Transport: 24/7 persistent push waking without battery drain
Compliance: Strict adherence to Apple MDM developer specs
Enterprise Desktop & POS

Windows Management Agent (Roadmap)

Extending Helium fleet governance to Windows laptops, point-of-sale workstations, and branch desktop systems. In active MVP development.

  • Lightweight Windows Background Service
  • Hardware & OS Inventory Audit
  • Software Patch & Security Posture
  • Remote Policy & Execution Dispatch
* Windows agent is currently in preview/beta track with partner validation.

Unified Fleet Console

Admins can manage Android handhelds, iOS tablets, and Windows terminals side-by-side in one consolidated web dashboard.

Unified PostgreSQL + Go Microservice Pipeline
Interactive Sandbox

Experience HeliumMDM Controls in Action

Toggle between policy scenarios to see how HeliumMDM governs organizational hardware. This is a simulation with sample data. Book a demo to see the real console.

POLICY: ENFORCED • SINGLE-APP LOCKDOWN (RETAIL POS) SIMULATED · SAMPLE DATA
POS Checkout Terminal Active

Order #HL-9824 Ready for Payment

Amount: ₹14,999 • Customer Phone: +91 98*** 22100

🔒 HARDWARE CONTROLS LOCKED
Home button, Status bar, USB file transfer & Settings disabled via Helium Device Owner Policy.
Fleet Efficiency Estimator

How Much Time Could HeliumMDM Save Your Team?

Manual device enrollment, updates, troubleshooting, and asset audits add up. This illustrative estimate assumes about 4.5 admin hours per device per year that automated provisioning and remote management can take over.

5 Devices 50 Devices 1,000+ Devices
Estimated Admin Hours Saved
~225 hrs/year
Illustrative estimate only. Actual savings depend on your devices, policies, and current processes.
Book Fleet Deployment Review

Lawful Finance & Hardware Control Positioning

HeliumMDM provides secure device-control technology for leased, rented, or hire-purchase hardware through authorized enterprise partners. Helium Enterprises Private Limited is a technology provider, not an NBFC or lender. All financial credit and lending operations must be conducted by licensed external institutions, governed by transparent contracts, written customer consent, data privacy standards, and legitimate grievance redressal mechanisms.

Common Questions

HeliumMDM Frequently Asked Questions

How does QR enrollment work on Android?
On any factory-reset Android device, tapping the welcome screen 6 times activates the camera. Scanning the HeliumMDM provisioning QR code automatically downloads the Helium DPC, connects to Wi-Fi, and enrolls the device as an unremovable Device Owner without manual user intervention.
Can users factory reset or bypass the kiosk lockdown?
No. When Helium Kiosk mode is enforced, the settings menu, USB file transfer, status bar, and factory reset option are completely locked down. Even if a user attempts a hardware recovery key reset, Enterprise FRP (Factory Reset Protection) prevents reactivation without admin credentials.
Does HeliumMDM work without constant internet connection?
Yes. The Helium DPC maintains local policy persistence. All app restrictions, kiosk locks, and security boundaries remain actively enforced offline. Once the device reconnects to mobile data or Wi-Fi, pending telemetry and commands sync automatically via MQTT.
Can we host HeliumMDM on our own private cloud?
Yes. HeliumMDM backend services are fully containerized using Docker, Go microservices, and PostgreSQL. We support dedicated private cloud deployments on AWS, Google Cloud, Azure, or dedicated Linux VPS with isolated databases.
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